Property Investment Management

Founded in 2016, our family business provides an end-to-end boutique service for property investors.

We handle every stage of your property’s journey from finding the right tenant, routine inspections, managing maintenance, tracking rental returns, and keeping you informed on the value of your property.

Our goal is to keep your property performing well, maintained to a good standard, and ready to achieve the best price when it’s time to sell.

We understand the challenges investors face and how traditional property management often falls short. Our service is designed to address these issues directly.

How Are We Different?

Consistent & Thorough Inspections

We conduct four thorough inspections each year, ensuring your property is maintained to a high standard. After every inspection, you’ll receive a detailed report with photos, outlining any issues and providing a clear update on the tenants. This is also our opportunity to check in with the tenants and address any concerns.

Low Rental Arrears

We take pride in maintaining consistently low rental arrears. This is achieved through proactive management, strong tenant relationships, and efficient systems. Rent payments are monitored daily, with any issues addressed promptly to keep everything on track. Our approach ensures tenants are set up for success and payments are made on time.

Exceptional Customer Service

We value clear communication and respect, whether it’s with owners, tenants, or service providers. As a family-run business, we’re committed to being approachable and providing straightforward support when you need it.

Proactive Management

We handle everything from lease renewals and advertising to tenant feedback and regular updates with a forward-thinking approach. By staying ahead of potential issues and planning proactively, we ensure your property is always well-managed, minimising vacancies and maximising returns. With us, you’ll never be left playing catch-up.

Quality Tenants

We prioritise tenant selection by treating applicants with fairness while maintaining high standards. A quality tenant is defined by their commitment to keeping your property clean both inside and out, paying rent on time, promptly reporting any issues, and demonstrating self-sufficiency.

Focus On The Big Picture

Our goal is to view your property from a holistic perspective, covering inspections, maintenance, updates, and sales. We aim to be your true partner, delivering the right solutions to support your investment at every stage.

Service Inclusions

    • 4 routine inspections per year

    • Detailed reports and updates

    • Tenant education & management

    • Entry inspections

    • Exit Inspections

    • Collecting rent at agreed time frame and disbursing funds in a timely manner  

    • Managing notices

    • Managing rental arrears

    • Managing breaches of lease

    • Arrange and project manage maintenance repairs

    • Yearly smoke alarm compliance (also at lease renewal)

    • Arrange Termite Inspection / Pest & Rodent Control (if required)

    • Payment of all owner expenses (optional)

    • Distributing yearly financial statements

    • Attending QCAT tribunal meetings (if required)

    • Rental reviews and recommendations in line with lease renewal

    • Renew lease & collect additional bond (if required)

    • Share relevant updates/changes regarding legislation

    • Recommendations and if needed project managing suppliers to assist in getting property ready for rent

    • Recommend weekly rent based on market research

    • Create marketing materials (photo’s, floor plan, advertisement)

    • Place a ‘For Rent’ sign at the property

    • Advertise on realestate.com.au & promote on Meta (Facebook & Instagram)

    • Complete one open house per week and private inspections where needed

    • Complete due diligence on prospective tenants (database checks, rental history, employment, income etc)

    • Share shortlist of qualified tenants

    • Create lease and share lease agreements via DocuSign

    • Collect bond and lodge with the RTA

    • Deep dive maintenance health check (optional)

    • Yearly sales appraisal

    • Property upgrades/renovation recommendations

 Pricing

  • 8.25% Of Weekly Rent

  • One weeks rent + GST

  • Professional Marketing Materials: $350

    REA Advertisement: $120

    “For Rent” Sign: $0

  • $5.50 Per Month

Meet Your Team

  • Karen Wellen - Agency Principal

    With over 20 years of experience, Karen founded Full Circle Property Group in 2016 to provide the high-touch, caring service she felt was missing from larger agencies. Through dedication and word-of-mouth referrals, Karen successfully grew the business from zero to managing 80 properties. She has a strong passion for high-quality property management, particularly routine inspections, ensuring every property receives the attention it deserves.

    Outside of work, Karen enjoys her role as a grandmother and is an avid boater, making the most of life on the water.

  • Connor Whitehouse - Sales Agent / BDM

    Connor joined the family business in early 2023 bringing with him a background in professional recruitment. Since then, he has successfully transacted more than $7.5 million in real estate sales, earning numerous 5-star reviews from satisfied clients.

    With a passion for all things property, Connor firmly believes real estate remains a powerful vehicle for building wealth. His love for sales and commitment to delivering outstanding results drive his approach to helping clients achieve their property goals.

    Outside of work, Connor is a devoted father who enjoys spending quality time with his family and exploring the outdoors..

  • Absolutely wonderful service, could not fault Karen on anything! Excellent communication and very timely responses to all our requests. We are so grateful to Full Circle Property Management for managing our property with tenants and then facilitating the sale at a very favourable price. Highly recommend!

    Danae

  • As a property owner I was drawn to Full Circle PM as I wanted to work with a property manager who wants to do their best for both me as an owner and also my tenants. This is Karen’s main objective. Karen has been incredible in helping me navigate the process of getting my home rented and provides a very personal and boutique service for her clients. I wouldn’t hesitate to recommend Karen and Full Circle Property Management.

    Andrea

  • I am so grateful to Full Circle Property Management Service, I contacted Karen by phone and since then she has assisted me with all aspects of managing my investment property. If the reviews gave you the option to select 100 stars, it still would not be enough to describe this service which I have received from Full Circle. Karen has went above and beyond any other property manager I have had dealings with. If you’re looking for Property Management service, you won't be disappointed to contact Full Circle PM.

    Suzanne

  • We have had Connor sell 2 of our properties. We found Connor to be an excellent agent. Connor was approachable and listened to what our situation was and how best to achieve what we wanted. Connor exceeded our expectations and offered a first-class service, organised photos, inspections and sold our properties quickly and got us 2 fantastic results.

    Brendan

Contact Us

25 Alexandra Close, Flinders View, Ipswich, 4305

Hours
Monday– Saturday
9am–6pm

Phone
0413 508 160 - Connor

0413 189 616 - Karen

Email

connor@fullcirclepm.com.au

karen@fullcirclepm.com.au